The Proto Hub Return Policy
Last updated: 24-October-2025
The Proto Hub operates as a digital services platform, not a physical goods provider.
Therefore, we do not accept returns. All services, including prototype uploads, subscriptions, and investor access are delivered electronically.
- No physical products are shipped.
- Once a subscription or service is activated, it cannot be ‘returned’.
- In case of technical issues (such as subscription not activated or failure in video uploads),users must contact our support team within 7 days of purchase for resolution.
